•   over 11 years ago

Update Regarding When ObjectRocket Instances Will Be Created By And Anyone Have a Running Instance?

Good day, I requested an ObjectRocket instance from day 1 of the availability opening and, other than the original notification saying 5 to 7 business days is the estimated time of the instance to be created by, I have not heard anything. Anyone else in a similar situation and is there anyone who actually does have a ObjectRocket instance running by now? Thanks!

  • 11 comments

  • Manager   •   over 11 years ago

    Hi DanielPronych,

    Thanks for writing. I just reached out to you via email on this. I am looking into it and will update you as soon as I can.

    All the best,
    Stefanie

  •   •   over 11 years ago

    Hello Stefanie,

    I'm running into a similar issue -- could you let me know when you have an update as well?

    Thanks a lot!
    Liam

  •   •   over 11 years ago

    Still no instance running

  • Manager   •   over 11 years ago

    Hi Everyone,

    I apologize for the delays. I am checking into it and hope to have an update soon. I appreciate your patience!

    Best,
    Stefanie

  • Manager   •   over 11 years ago

    Hello,

    Thank you for waiting. You should be receiving emails as these instances are created very shortly. If you have any questions, please let me know either here or by emailing support@challengepost.com.

    Best,
    Stefanie

  •   •   over 11 years ago

    My instance was finally created today and I am hoping the instances were actioned for everyone else who requested one as well. Thanks again for looking into this so quickly, Stefanie, and keeping us informed!

  •   •   over 11 years ago

    My instance is up and running as well, although I have a 1GB instead of the promoted 5GB of data, wont make a difference to my application but hopefully adding more than 1GB isnt an issue if required.

    BTW, Thanks for your help Stefanie!

  • Manager   •   over 11 years ago

    No problem, everyone! Can't wait to see what you guys create.

    Best,
    Stefanie

  •   •   over 11 years ago

    Hi Stefanie,

    I signed up with my email (danprime@gmail.com) but still have not received any notice yet.

    Can you please look into it?

    Thanks!
    -Daniel

  • Manager   •   over 11 years ago

    Hi Daniel,

    No problem. I'm following up now and will get back to you as soon as possible.

    Best,
    Stefanie

  •   •   over 11 years ago

    @Jake1164: I noted a similar thing with the 1GB vs 5GB instance and came across this in the docs:

    "A SMALL instance starts out with a smaller footprint and vertically grows up to a maximum plan size. For instance, a 5GB SMALL plan starts as 1GB and grows as needed up to a maximum of 5GB."

    Good Luck All!
    -Liam

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